FAQ Page

Have Questions?

We keep filing the most frequent questions which customers normally asked for visitors to have a fast learning about. For others not mentioned here, welcome to contact us directly to address.

We are a product owner, we research and develop network products since 2011. For better marketing, we classfied products into 2 websites: https://powerline.7inova.com and also https://www.www.www.selection.7inova.com

We offer flexiable business pattern, encourage customer try our products and service. Hence, there is no MOQ requirement.

We have different policy, depends on different models. Generally, for free sample, the freight cost is at customers’s account. For charged samples, we will return it back to you within your formal order payment.

To coordinate for faster time to market, we send out all samples within one day after confirmation.

Mass production order delivery time is 10-30days normally after confirmation. different product categories has different lead time schedule due to the sku’s complexity.

Our basic warranty service is 1 year after shipping, which is a regular policy for electronics category. But we also have extended after-sales service with extra charge to meet various markets’ requirement. You can consult with our sales for details.

We have paypal, west union for samples or trial order. For formal order, 30% deposit T/T in advance and balance T/T after customer inspect goods on site or online. We ship out goods with getting customers’ assurance.

Of course, it is one of our value-added service. We have long terms cooperated forwarder channels for FEDEX, UPS. DHL, TNT for small packages, and also sea, air shipment channel. We can introduce them to you for direct sourcing.

Yes, we have extra inspection service. You can contact us for details.

Yes, and no. We develop our own products, have manufaturer plant. We control from R&D, technology, matrial cost and quality assurance. We also provide package service of other selected products for customer’s purchase convenience.

We do business based on frankness and win-win principle. It make no sense to hook customers in but give them false information. Our exsited customers  prove that we can bring them profit and deserve to be trusted.

Our selected products are based on the policy that 1. low cost. 2. consumables with growing qty. 3. simple spec type. 4. Electronics for computer&mobile phones.

We will reply all emails within 24hours. Make sure your enquiry will be taken care timely.

Of course it is. We have ability to do OEM package and logo silkprinting. Provide us your artwork and we process.

Yes, we have. You can advise us your detailed requirement to match.

Other Questions For Us?

Reach Us

Location :

B-1208, Delux Sci-Tech Innovation Park, No. 5 Guanle Rd, Guanlan High-tech Zone, Longhua, Shenzhen,China

Email :

sales@7inova.com

Phone :

+86-755-21003184
+86-13590114024

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